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Return and Refund Policy

Return and Refund Policy for “Veterans Ridge” & veteransridge.com

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Effective Date: May 13th, 2024

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Thank you for shopping at Veterans Ridge. This document governs all returns and exchanges of Veterans Ridge (“veteransridge.com”) (as defined below). If, for any reason, you are not entirely satisfied with your purchase, we invite you to carefully review our Return and Refund Policy.

Veterans Ridge reserves the right to modify this Return and Refund Policy in whole or in part at any time at its sole direction.

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Definitions
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For the purposes of this Return and Refund Policy we establish the following definitions:

  • “Products” means all products and services sold at veteransridge.com.

  • “Customer” means end user customers that purchase directly from distributors or wholesalers.

  • “Company” (referred to as either "the Company," "We," "Us," or "Our" in this Agreement) refers to Veterans Ridge.

  • “Orders” refers to your requests to purchase a Product from us.

  • “Website” refers to Veterans Ridge, accessible at veteransridge.com.

  • “You” refers to the individual using our Service, or the company or legal entity on whose behalf such an individual is using the Service, as applicable.

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What’s Veterans Ridge Return and Refund Policy?
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Veterans Ridge does accept returns. If the item/product you purchased is defective, please contact Veterans Ridge within 14 days to proceed with your claim and Veterans Ridge will give you a refund if requested and approved.

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Return Policy Exceptions
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If your purchase is eligible for a return or exchange, please make sure that you follow the steps below to start the return process.

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Notify Veterans Ridge.

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Please notify us within 14 days of your intention to return. You can notify us below:

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Physical Business Address:

 

Veterans Ridge

2241 Waynesboro Highway

Waynesboro, Tennessee 38485

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            OR

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Email Address: phildedrick2024@gmail.com

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            OR

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Website Contact Form: https://www.veteransridge.com/contact-website-form

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Veterans Ridge will contact you via email if we have any questions or concerns regarding your Return & Refund request.

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